CRM Solutions

Improve Your Customer Relationships and Business Productivity

CRM (Customer Relationship Management) solutions help bring together many areas of your business into one effective machine that will help you stay in touch with your customers, integrate your business activities and identify problem areas and growth opportunities.

dCRM Deployment Includes

• Sales Force Automation
• Multi User Support with Controllable Access Levels
• Marketing Automation including campaign management and tracking
• Activity Management and Integrated Calendars
• Email Integration
• Security Management
• Customer Support and Service
• Inventory Management
• Quotes, Purchase Orders and Invoice Creation
• Customer Portal
• Office and Thunderbird Extensions
• Sales Pipeline Analytics and Dashboards
• Access from anywhere, including mobile devices

This is an enterprise grade online CRM package. Whether you have a large mobile salesforce and use many of the CRM features, or are a small business and primarily want a CRM for multi access to customer details, DCM can deploy and customize your CRM, giving you the functionality you require for your specific business or purpose.

Contact us for access to our demonstration server or to discuss your requirements.